How to Process a Booking Refund in the case that the booking is already checked out.

How to Process a Booking Refund in the case that the booking is already checked out. short video tutorial for how to process a refund in the case that the booking is already checked out. You can find it here

Note that the refund in this case can only be processed by a staff member with Property Manager privilege (i.e., not a regular Front Desk staff member) and only for payments less than 2 weeks old (14 days).