Cloud-based Property Management System (PMS) with complete
staff metrics and unlimited guest document storage.
The PMS coordinates your front desk operations, housekeeping, booking engine, guest services, and distribution channels through a single sign-on cloud interface that works from any desktop or mobile browser. There’s nothing to install or update.
Our smart booking grid will help you find the best room for your guests. View vacancies and rates for the selected period and create a new booking with as much or as little information as you like. Your inventory is automatically kept up to date across your full set of OTA distribution channels.
Add staff members to your account to manage front desk, kitchen, and maintenance operations. Staff members have limited permissions, leaving the important decisions to the hotel manager.
Each time a staff member creates a booking, completes a check-in/checkout, delivers a room service order, or prepares a room, their profile will be updated, giving the hotel owner/manager a complete picture of their performance stats.
Build guest profiles, complete with ID/passport photo. Just take a picture with any smartphone and drop into your browser. ID documents are stored safely in the cloud and available from anywhere.
You don't need to re-enter any information or scan ID documents for returning guests. New booking data gets added to their existing profile. Any bookings that come in through an exterior channel, like your booking engine, will be matched against existing guests to avoid duplicating information.
Our smart booking grid will notify you of any late arrivals, overstays and any other bookings that need to be reviewed by your staff. Cancel or reschedule any bookings before they become an issue.
Generate electronic invoices to streamline your checkout process and reduce overhead. Your guests will appreciate that they can review their invoice at any time.
Create template items for taxes and fees that need to be added to every booking. These items are adjusted automatically in case of a reschedule, saving you the trouble.
Create pricing specials to improve booking potential for the slow months and maximize revenue during the busy season. Pricing specials can be created per room or hotel-wide. Your inventory is automatically updated across your full set of premium OTAs through the channel manager.
When your guests cancel a reservation over the phone or through the booking engine, the PMS makes a suggestion for the cancellation fee based on the associated rate, saving you the hassle of cross reference and computation. The room is made available to your full set of OTAs, and the hotel keeps a reference to the cancelled booking.
Rooms are marked for preparation after guests complete checkout. Rooms to be prepared appear on a to-do list for your maintenance staff, and rooms that haven't been prepared are clearly marked for your front desk staff to avoid any mix-up at check-in.
Your maintenance staff can leave a note on the state of the room after it has been prepared (e.g., missing towels, minibar usage), leaving the hotel owner a complete picture of when the room was prepared and by whom, and how each guest left the room.
Your booking stats for the the month are available at a glance from your dashboard. For a more complete picture, you can view revenue and occupancy rates by date.
Run reports on everything, then export to your favorite spreadsheet platform in Microsoft Office or Google Docs, or hand over to your accounting department to be imported into Quickbooks.
We built a smart, flexible platform for you to manage your hotel operations from any device, including iOS & Android phones and tablets. No download or installation needed.
We provide a complete hotel management solution through a smart, flexible PMS, distribution channel manager, commission-free booking engine, secure payment gateway, and a cloud concierge service. Manage your hotel with a single, all-in-one application suite.
Accept bookings from any device in real time.
Manage your hotel operations in the cloud.
We're here to help 24/7 via phone, email & IM.