Cloud Concierge

Offer your room service menu, allow your guests to instant message the front desk, and collect staff reviews, all from your website.

* No Contract, No Payment Required.

Extended guest services

Your booking engine doubles as a guest services portal to help you upsell your services from the moment a new booking is created. Guests are invited to order room service after they check-in, they can communicate with the front desk through an internal messaging system, and they’re encouraged to leave a review of the staff and facilities when they check-out.

Offer room service in style

List your room service menu

Increase revenue by offering your room service menu through your booking engine. Your guests can view and order items from any phone, tablet or desktop as soon as they check in to their room.

Add pictures and text

Add pictures and text

Just add pictures and text, and specify your hours of operation. Your guests will be invited to check out the room service menu when they check in to your hotel. List hotel services like airport shuttles and tours, as well gifts, wines, etc. Improve sales in all areas for your hotel.

Manage kitchen operations

Manage kitchen operations

Staff members designated as kitchen staff are notified when there is a new order to fill. The room service items are added automatically to the guest's room bill when the order is delivered.

Enable instant messaging

Enable instant messaging

Enable your instant messaging platform to allow guests communicate directly with the front desk without having to pick up the phone.

Facilitate communication

Facilitate communication

Your guests will appreciate that they can order an extra set of towels or call for a taxi with a text. If you use Chrome, you can communicate with guests who speak any language through auto-translate.

Review engine

Review engine

Enable your review engine to allow your staff members and hotel facilities to be reviewed by your guests after they check out. You can enable staff members for review on a case-by case basis.

Review metrics & analytics

Review metrics & analytics

Guests will be invited to leave a review after they have checked out. Hotel owners/managers will receive crucial data on the most important aspect of their hotel: the hospitality.

Review data graph

Review data graph

Our platform maintains the connections between the guest, their reservation, who they dealt with in your hotel, and their review, so the hotel manager is never left to piece together the facts.

Powerful upsell features are built in

We built a comprehensive platform to empower hotel managers/owners to improve their business by offering more services and better hospitality. We deliver the data for you to make better decisions.

More data, better decisions

End-to-end Hotel Management

We provide a complete hotel management solution through a smart, flexible PMS, distribution channel manager, commission-free booking engine, secure payment gateway, and a cloud concierge service. Manage your hotel with a single, all-in-one application suite.

Accept bookings from any device in real time.

Accept bookings from any device in real time.

Manage your hotel operations in the cloud.

Manage your hotel operations in the cloud.

We're here to help 24/7 via phone, email & IM.

We're here to help 24/7 via phone, email & IM.

* No Contract, No Payment Required.